DEPOSIT POLICY WHEN BOOKING OVER THE PHONE OR VIA EMAIL
100% of your adventure cost is due on the day you book your adventure, no exceptions.
All adventures are subject to a 6% surcharge to cover all applicable fees and taxes.
CANCELLATION AND REFUND POLICY
Yosemite Adventure Guides reserves the right to cancel any adventure. If this is the case a full refund of the amount paid will be given. Yosemite Adventure Guides is not responsible for additional expenses incurred by preparing for the adventure (Including but not limited to: non-refundable advance purchase air tickets, clothing, equipment, credit card fees, medical expenses, etc.).
Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.
If you cancel your booking, we will impose cancellation charges as follows:
ADVENTURE ITINERARIES
All adventures provided by Yosemite Adventure Guides are subject to itinerary changes based on a variety of circumstances, including, but not limited to: permit availability, weather, park closures and natural disasters. The price and duration of any tour will never change once you’re registered.
We strongly suggest purchasing travel insurance.
TRAVEL INSURANCE
For your protection, we strongly recommend the purchase of travel insurance. Travel insurance provides you with trip cancellation/interruption, travel delay, medical expenses, emergency assistance, air flight, baggage and baggage delay coverage to protect your financial investment. We recommend Travel Guard for your coverage.
100% of your adventure cost is due on the day you book your adventure, no exceptions.
All adventures are subject to a 6% surcharge to cover all applicable fees and taxes.
CANCELLATION AND REFUND POLICY
Yosemite Adventure Guides reserves the right to cancel any adventure. If this is the case a full refund of the amount paid will be given. Yosemite Adventure Guides is not responsible for additional expenses incurred by preparing for the adventure (Including but not limited to: non-refundable advance purchase air tickets, clothing, equipment, credit card fees, medical expenses, etc.).
Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.
If you cancel your booking, we will impose cancellation charges as follows:
- 30 days or less prior to departure – No refund
- 30-60 days before departure – 50% of tour cost will be refunded
- 60-90 days before departure – 75% of tour cost will be refunded
- 90 days or more before departure – 90% of tour cost will be refunded
ADVENTURE ITINERARIES
All adventures provided by Yosemite Adventure Guides are subject to itinerary changes based on a variety of circumstances, including, but not limited to: permit availability, weather, park closures and natural disasters. The price and duration of any tour will never change once you’re registered.
We strongly suggest purchasing travel insurance.
TRAVEL INSURANCE
For your protection, we strongly recommend the purchase of travel insurance. Travel insurance provides you with trip cancellation/interruption, travel delay, medical expenses, emergency assistance, air flight, baggage and baggage delay coverage to protect your financial investment. We recommend Travel Guard for your coverage.
STARGAZING CANCELLATIONS
In order to provide high quality adventures, YAG will be forced to cancel any Stargazing Tour due to lack of visibility. If we feel that guests will be unable to enjoy their outing and it would be in their best interest for their adventure to be cancelled, we will refund 100% of the total tour cost, with not booking fee's retained.
In order to provide high quality adventures, YAG will be forced to cancel any Stargazing Tour due to lack of visibility. If we feel that guests will be unable to enjoy their outing and it would be in their best interest for their adventure to be cancelled, we will refund 100% of the total tour cost, with not booking fee's retained.
Gratuity for guides is not included in tour prices; for great service a 15% to 20% tip is encouraged.
Yosemite Adventure Guides is licensed, insured and bonded for guiding in the state of California.
We operate under a Special Use Permit for Yosemite National Park and the Stanislaus National Forest.
We operate under a Special Use Permit for Yosemite National Park and the Stanislaus National Forest.
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